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2010年6月26日星期六

Import and export trade and communication skills


How to make a successful trade groups? How to work in foreign trade to achieve greater profits? That is a concern of foreign workers, hoping a few tips will bring more people to help.
Opponents to the goodwill and welcome communication
- I will arrange everything.
If the communication is initiated by you, to provide all the convenience of competitors, enabling communication from the outset in a friendly and harmonious atmosphere. Especially when your opponent is coming from afar to communicate, you eager to inform him: "I will arrange everything." Not only show your sincerity, but also make him not worry about accommodation and other chores in the case, concentrate and you communicate.

Ongoing communication to avoid interference
-No interruptions during the meeting!
If the place of communication in your company, then please tell your subordinates, not to do in the communication process unnecessary interference. Because of excessive interference may affect the willingness and enthusiasm to communicate.

Information to enrich the sound
-We have a pamphlet in English.
Specific items are usually more convincing than verbal descriptions. When customers hear you say "We have a pamphlet in English." Or "Please take this as a sample" when will the increased interest and then asked you a lot and product-related issues. If you normally have comprehensive data collection, will be able Insider. This business is very beneficial communication.

Have the sincerity to solve the problem
-Please tell me about it.
When a customer complained to you, you should do is to try to appease him. The best way is to complaints against him concerned about the sincerity and resolve. Your sentence "Please tell me about it" or "I'm sorry for my error and assure you I will take great care in performing the work" to make the other feel that you have a sense of responsibility, will restore trust in you.

At any time to confirm important details
-Is this waht we decided?
Business meetings, one involves the amount and date of delivery, in addition to repeat the discussion was to use oral confirmation, the contract drawn up, the more to go over in detail again. Once a doubt, should immediately ask each other "Is this what we decided?" The contract really was glaringly wrong, they should tell each other "I'll have to return this contract to you unsigned." Protest. Any contractual issue, rather a little wordy, but also must not be vague.

Did not understand each other's words, be sure to ask him to repeat
-Would you mind repeating it?
English is not our mother tongue, do not understand is natural. Do not understand, he will understand, that would be harmful. In fact, others to repeat or talk anymore clearly it is not difficult, you just say "Would you mind repeating it?", I believe the other party will not only repeat, but the speed will slow down even more. If you still do not understand, then still use the old method: "Could you explain it more precisely?"

Say "no" skills
- No, but ...
In business communication, the rejected, should be categorically said "No." Obliquely with "That's difficult" or "Yes, but ..." to refuse, will you promise each other enough that altogether, while not politely refused. If you say "No, but ..." on the convenience know you are refused, but it seems also to talk about. This time, because you have first use of "No" check each other while standing in a favorable position on the communication.

Do not waste time communication rivals
- ... Then I'll drive you to the airport for your flight at 7:00.
Before the beginning of communication, it is best to communicate in advance that schedule opponents, and try to match. When you and your customers after all the details about Well, you said to him, "I'll have my secretary type the contract for you to sign at once, then I'll drive you to the airport for your flight at 7:00. Presumably he will appreciate your thoughtful and carefully, and therefore will adopt a cooperative attitude.

To present to the immediate left
-I 'm glad to have met you, Mr. Lee.
If agreement is reached, and you still linger, there are two dangers: Communication opponents change their minds; or you may loose the time does not choose words, something wrong. Therefore, a complete discussion, immediately "I'm glad to have met you, Mr. Lee." End, bid farewell to leave.

Keep opponents face communication
-Your views regarding management differ from mine.
For the complete failure of communication, the best way is to make your opponents lose face communication. However, this is not what you want the results right? In doing so, to communicate not only to break down opponents would provoke resentment. Although you heavy blow to the opponents, their failure to communicate but also into those. So to challenge each other, we must determine what their target, not the opponent's body: "Your views regarding management differ mine." Sometimes you can even blame a third party who is not present, not communicate directly onto the opponents: "Someone must have given you wrong information." This statement can guide each other to amend his views, and not offended him, made him walk out.

2010年6月25日星期五

International Trade Classification

1, according to the direction of movement of goods in international trade may be divided into
1 Imports (Import Trade): to foreign goods or services enter their market.
2, export trade (Export Trade): the national output of goods or services to foreign markets.
3, cross-border trade (Transit Trade): A country's goods transported through the territory of the State C to State B market, in terms of the C state is the transit trade. As the transit trade to the role of international trade barriers, present, WTO members do not engage in cross-border trade between each other.
Imports and exports both sides, on each transaction, the seller is concerned, is the export trade, the buyer is concerned, is the import trade. In addition, their input in the output of goods and become re-exported; output of foreign goods enter the country at the time, called the complex import.
Second, according to the shape of goods in international trade can be divided into
1, the visible trade (Visible Trade): there are import and export of goods in kind. For example, machinery, equipment, furniture and so on are all forms of physical goods, such as visible trade import and export goods. At the same time, this form it is often referred to as import and export trade.
2, the invisible trade (Invisible Trade): without physical import and export of technologies and services. The transfer of patent rights, tourism, finance and insurance companies are all cross-border provision of services without material goods, the import and export is called invisible trade.
Third, by producing and consuming countries in trade relations and the international trade can be divided into
1, direct trade (Direct Trade): refers to commodity producing countries and consumer goods are not traded through third countries of goods act. Trade aspects of the exporting country as direct exports, direct imports of the importing country side called.
2, indirect trade (Indirect Trade) and re-exports (Transit Trade): means the commodity producing countries and consumer goods are traded through third countries, commodities, indirect trade producers as indirect exporters, as consumers indirectly importing country, while the third countries are re-country, third country is re-engaged.
For example, the post-war Iraq, there are some opportunities, but risks are also high. Some enterprises in China's exports to Iraq when the first product sold mostly to neighboring countries of Iraq, then Iraq's neighboring countries re-export to Iraq.
4. By trade consists of: service trade, processing trade, commodity trade, general trade.

Overview of international trade



1 What is the international trade
From the perspective of a country in international trade is trade (Foreign Trade).
2, how is the international trade
International trade is a certain historical conditions and development together. Formation of international trade, the two basic conditions:
(1) the development of social productive forces;
(2) the formation of the country.
Development of the social productive forces for the exchange of surplus goods for the rest of the exchange of goods between countries, international trade is generated.
3, the difference between international trade and foreign trade
Foreign trade means a country (or region) with other countries (or regions) conducted by the goods, technologies and services in exchange activities. Therefore, when foreign trade indicate that particular country. Such as China's foreign trade; some of the island such as Britain, Japan, Foreign Trade, also known as the overseas trade.